Frequently Asked Questions

We offer full booking and private transport for Ubud's top adventure tours: Payangan ATV quad bike rides, Ayung River white water rafting, Mount Batur sunrise treks, and combo packages.

Our single Payangan ATV quad bike Ubud tour starts from IDR 650,000 per person, with automatic group discount tiers: 1–2 pax at IDR 650,000/pax, 3–5 pax at IDR 600,000/pax, and 6+ pax at IDR 550,000/pax. When booked as part of our Rafting & ATV Combo Package (6 hours total adventure), rates start at IDR 1,100,000 per person including private hotel transport, buffet lunch, equipment, and full insurance.

Our Ayung River white water rafting Ubud package starts from IDR 450,000 per person (with tiered discounts: IDR 400,000/pax for 3–5 pax and IDR 350,000/pax for 6+ pax) and includes 2 hours of river rapids navigation, professional licensed river captains, top-tier safety helmets, life jackets, waterproof lockers, clean showers, towels, a delicious hot Indonesian buffet lunch, and full insurance.

Yes! All our packages include private AC hotel pickup and return transport from Ubud, Kuta, Seminyak, Canggu, Legian, Sanur, and Nusa Dua.

Absolutely. All Payangan ATV quad bike trails and Ayung River rafting sessions begin with a comprehensive safety briefing from experienced local instructors. All safety equipment is international standard, and paths are adapted to match beginner confidence.

Yes, going on an ATV in Ubud is extremely safe for beginners! We understand that many of our guests are trying quad biking for the very first time. Before you hit the trails, our expert local guides provide a comprehensive safety briefing and training session on a flat practice track. Our fleet of ATVs is fully automatic and well-maintained, making them incredibly easy to handle. The guides will be with you throughout the entire journey, ready to assist if you encounter any tricky spots on the muddy terrain or steep inclines. We always prioritize your safety so you can focus on enjoying the stunning views of the jungle and rice terraces during your Ubud ATV ride.

For your ATV quad biking adventure in Ubud, comfort and mobility are key. We highly recommend wearing comfortable clothes that you don't mind getting dirty, such as shorts, a t-shirt, or activewear, because the jungle trails can get quite muddy! Closed-toe shoes, like sneakers or sturdy hiking sandals, are mandatory for safety; flip-flops are not allowed. Since the tropical weather can be hot and humid, breathable fabrics work best. Don't forget to apply sunscreen and bring a change of clothes—including clean underwear and socks—for after the ride. We provide all the necessary safety gear, including a high-quality helmet and boots if needed, plus clean shower facilities and towels at our base camp.

No, you do not need to know how to swim to enjoy our Ayung River rafting packages. White water rafting in Ubud is designed to be a thrilling yet accessible experience for non-swimmers and beginners alike. Every participant is equipped with a high-buoyancy, international-standard life jacket that will keep you safely afloat in the water. Our professional, licensed river captains are highly trained in swift-water rescue and will guide the raft safely through the class II and III rapids. Before setting off, you will receive a detailed safety briefing covering paddling techniques and emergency procedures. As long as you follow your guide's instructions, you can safely experience the exhilarating rapids and stunning gorge scenery of the Ayung River.

For safety reasons, the minimum age to drive your own single ATV quad bike in Bali is typically 13 to 16 years old, depending on the child's physical size and ability to safely control the vehicle. However, younger children aged 6 to 12 years old can still join in on the fun by riding as a passenger on a tandem ATV with an adult parent or a professional guide. This allows families to share the exciting adventure of exploring Ubud's lush jungles, rice paddies, and traditional villages together. We always ensure that our younger guests are fitted with appropriately sized safety helmets and gear for a secure and enjoyable off-road experience.

The famous gorilla cave tunnel is a highly sought-after highlight found on select premium ATV trails in the Payangan area, just north of central Ubud. Our top-rated ATV quad biking packages include access to these exclusive jungle tracks. Riding through the gaping mouth of the intricately carved gorilla face cave is an unforgettable experience and provides an incredible photo opportunity. The dark, thrilling tunnel adds an extra layer of excitement to your off-road journey as you splash through underground streams and navigate the cavernous passages. Be sure to specifically request the gorilla cave route when booking your Ubud Bali Adventure so we can secure your spot on this incredibly popular trail!

The entire Ayung River white water rafting experience in Ubud typically takes about 4 to 5 hours from start to finish, depending on your pickup location. The actual time spent navigating the thrilling river rapids is approximately 2 to 2.5 hours, covering a scenic stretch of about 14 kilometers through lush jungle gorges, hidden waterfalls, and intricate stone carvings. Before the rafting begins, there is a registration period, safety briefing, and a brief hike down to the river starting point. After you conquer the rapids, you'll hike back up to our base camp, where you can take a warm shower, change into dry clothes, and enjoy a delicious, well-earned complimentary Indonesian buffet lunch overlooking the beautiful landscape.

The best time to go white water rafting in Ubud is during our morning session, which usually starts around 9:00 AM to 10:00 AM. Starting early means you get to enjoy the crisp, cool morning air and avoid the intense midday tropical heat. The morning light also creates a magical atmosphere in the deep jungle gorges of the Ayung River, perfect for spotting local wildlife like monkeys and exotic birds. Additionally, afternoon tropical rain showers are quite common in Bali, so a morning departure reduces the chance of heavy rain affecting your adventure. After a thrilling two-hour ride down the rapids, you'll finish just in time to enjoy a delicious, freshly prepared buffet lunch.

Yes, Ayung River rafting is generally considered very safe and suitable for children, making it a fantastic family activity! The Ayung River features Class II and III rapids, which offer plenty of fun splashes and excitement without being overly extreme or dangerous. The minimum age requirement is typically 7 years old, ensuring the child is large enough to safely wear our international-standard life jackets and helmets. Each raft is steered by a highly experienced, certified river guide who knows every rock and turn of the river. The guides are excellent at keeping kids entertained and safe, giving parents peace of mind while the whole family enjoys the spectacular jungle scenery and hidden waterfalls.

We provide convenient, private, air-conditioned hotel pickup and drop-off services across a wide range of popular tourist destinations in Bali. Our standard transport coverage includes central Ubud, Kuta, Legian, Seminyak, Canggu, Sanur, and Nusa Dua. By booking our premium ATV and rafting packages, you won't have to worry about haggling with local taxis or navigating confusing roads; our professional drivers will collect you directly from your hotel lobby. For locations further out, such as Uluwatu, Jimbaran, or Amed, we can still arrange comfortable private transportation for a small additional surcharge to cover the extra distance. Please provide your exact hotel details upon booking so we can coordinate your seamless adventure experience.

We understand that travel plans can change unexpectedly, which is why we offer a flexible and customer-friendly cancellation policy for our Ubud Bali Adventure tours. You can cancel or reschedule your ATV quad biking, Ayung river rafting, or combo packages free of charge up to 24 hours before your scheduled pickup time. Cancellations made within 24 hours of the tour, or no-shows on the day of the activity, are generally non-refundable due to the costs incurred for reserving equipment, guides, and transportation. However, if a tour must be canceled by our operators due to severe weather or unsafe river conditions, you will be offered the choice to reschedule for another date or receive a full refund.

We offer flexible online payment options for both international and local guests. Payment is completed online before your activity to secure your booking date and guide assignment. We accept Bank Transfer, Airtm, and Credit/Debit Card payments processed securely via MoonPay.